1 Recommended Answer 19 Replies 226 Upvotes. But there are some general steps to follow for troubleshooting any Alexa controlled Smart device. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Can't get Smart Life to set up a plug. Just because a device responded to voice commands a minute ago does not mean it will the next time you ask. Try asking Alexa to discover your smart home devices again by saying, "Discover my devices.". Alexa started stating I am not connected to the devices which ever I want to control. Smart Life app and Tuya Smart Apps help you to make your home a smart home. 1. Make sure the TV name is displayed in the Amazon Alexa app. The process would not go beyond step 4. Wait till Echo says “Discover is completed”; (9). Gave up. The thing flashes blue for a bit, and then turns red. Use your computer to update your router settings. For instance, it can be used to control Nest Thermostat, Nest audio, etc. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. Edit payment info, 1-Click Settings If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. Launch the Alexa app. Change your address, Digital and Device Forum Alexa not discovering devices Alexa not discovering devices. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. New comments cannot be posted and votes cannot be cast. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. Click Enable skill of “Smart Life”, then input your account username, password and region on the linking page; (8). Check that your Alexa device and the Alexa app have the latest software version. Upvote (226) Subscribe Unsubscribe. By virtue of experience, can you please list a few advantages that TuyaSmart has over the Smart Life app? Alexa not working with your smart home camera? Can you go in to the Alexa app and see the device there? Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. La Skill s’active ensuite et la recherche des … La skill Smart Life. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Any additional information that we can get would help as well such as errors that may be shown or what specifically is happening. Restart your Alexa device and your smart home device. Press J to jump to the feed. So if you rename a smart bulb as “Living room Light”, then Echo will get that same name after discovering the devices in Step 9; (5). Learn more. Try reboot the device and re-discover on Alexa. Customer opens Alexa app and enables the smart home skill associated with device. Select Smart Life and tap ‘Enable’. Ran into another issue last night trying to add another plug. La première fois, il faut que vous saisissiez vos identifiants et mot de passe. I have 3 lamps in my living room that i'd like to control with an alexa dot. No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. Press question mark to learn the rest of the keyboard shortcuts. Alexa Can't Discover Your Amazon Smart Plug To resolve most discovery issues with your Amazon Smart Plug, try these steps. Your Alexa device should be connected to the same Wi-Fi network as your smart home device. If you've linked your Wyze account through the Alexa app, you can open the Alexa app (or go to alexa.amazon.com) and select Smart Home. Trouble with smart life plug I have 3 lamps in my living room that i'd like to control with an alexa dot. Try talk to Echo to control your devices. Alexa, tell smart life to stop cleaning. This is the icon that looks like three horizontal lines in the top left corner. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Download and install any software updates available for your devices. Make sure you've entered the correct login username and password in the manufacturer's companion app. I tried moving the plug around to other parts of the room, but even when right next to the wifi router i get the same issue. There's a problem loading this menu at the moment. (this is assuming you have other smart devices that do work. Search the Alexa Skills directory for “Smart Life”; (7). If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. Says wifi needs to be 2.4ghz. By btreinders, December 1, 2016 in Amazon Echo. Alexa, tell smart life to pause vacuuming. Check with your smart home device manufacturer for more information. Please help. You can check or change the Wi-Fi settings in the Alexa app: Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. Any ideas of what i can do to fix it, or do i just have a defective plug? But then things went down hill from there. Download and install any software updates available for your devices. I have been using this set up for over two years. All devices were discovered. Now all setup is done. Alexa, tell smart life to give my cat a ride. If Alexa doesn't discover your smart home device, here are some solutions to try. Try to reboot the smart device and re-discover on Alexa. You’ve connected the devices! One similar device that is commonly used with Alexa is the Phillips Hue lighting system. Customer is immediately prompted to sign in with credentials used in previous step. Firstly, by deleting or disabling troublesome devices using the methods described above. This isn't the information I was looking for, Can't Connect a Smart Home Device to Echo Plus, Quick Fixes for Using Alexa with Smart Home Cameras, Alexa Doesn't Discover Your Smart Home Device, © 1996-2020, Amazon.com, Inc. or its affiliates. Ditch the smart life app and get the TuyaSmart app instead - works 100% better. 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. 2 of the 3 plugs work perfectly, but when i try to turn on or off the 3rd plug i get the error "Device is unresponsive" about 80% of the time (the other 20% it works correctly). Make sure that your Alexa device and your Amazon Smart Plug … Disable and re-enable the skill for your smart home device in the Alexa app. After you set up your smart plug in the app, you still have to set it up with Alexa if you want to control it with voice commands or create a routine with the Alexa app. Devices & Content Double check whether Kasa App can remotely control the device or not. Alexa Not Discovering Hue. gh_automation, Android, gh. Deliver books, apps to your device, Digital Purchases Smart Life App WiFI Light Switches. Remove the skill and reinstall it and sign in again . Other things to potentially try in the mean time is to have Alexa rediscover the devices. If you need more information, your router manufacturer is in the best position to help. I am supposed to make Alexa discover the device (Eco Plug). Disconnect your smart home device using the Disable option for your device in the Alexa app. Now do Amazon Alexa next! To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. Tap ‘Link Now’ > ‘Authorise’. I followed the instruction by entering my Alexa account in the app (I used my e-mail address), and then I added the EcoPlugs Skill in Alexa, verifying by entering my e-mail again. Alexa fails to discover devices, how can I do? Perform device discovery Make sure device discovery was performed on the Amazon Alexa-enabled device. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. If not, check your internet access and remote control settings. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. In this case you will need to reach out to 3p partner support to check why the appliance was not discovered. I've already done the following: You’ve now not only combined all the devices to a single app (Smart Life) instead of using many different apps, you also connected them all to Google Now, and you can proceed to do the same with Amazon Alexa. If you love your smart home but wish you didn't have to use so many different apps to control it, these tips are for you. This gives you voice control over all the lights in your house. Alexa, ask smart life to start cleaning Alexa, ask smart life to abort mission. Select your country and enter your Smart Life app account credentials. If not, you may need to reset the plug in smart life, then add it again. Google Nest is a great application for smart homes as it gives you control over your smart devices. Then make your updates, and select Link Account. Ask the community.

Disconnect your smart home device using the Disable option for your device in the Alexa app. Select the department you want to search in. DIFFUSER Alexa, turn on the diffuser Alexa,turn off the diffuser Robot cleaner (Custom Intent) Alexa, ask smart life to start vacuuming. Why does the device’s status Show “Offline” on Alexa? Mine can't even pair. How you can update / resync devices with Google Assistant from Smart life app Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Yesterday I had to do a Z-wave repair session after removing a Schlage lock which went off line due to battery power. Le pilotage à la voix avec Alexa se fait très simplement. Then I opened the Alexa app and successfully discovered all 3 plugs. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Smart life is a disaster. In the Devices tab, tap your camera then use the options to delete or disable the camera. While we're unable to respond directly to your feedback, Cookies help us deliver our Services.

Smart Life provides extraordinary experience with your smart home appliances, including smart plugs, smart lights, air conditioners, humidifiers... As long as your device works with Smart Life, you'll be able to build automation tasks through IFTTT like turning on the living room light when you're back home. Start new topic; Recommended Posts. Talk to Echo "“Alexa,discover devices.”. I have Google WiFi. Community content may not be verified or up-to-date. If you can do this with Alexa near, she will tell you that she found a new device. Then, re-enable your smart home device again. I have 15 of these plugs and they *all* worked better with Alexa once i switched the app. Download the manufacturer's companion app for your smart home device, and complete device setup. Last thing would be to delete a smart device from Kasa, re-add it, and then have Alexa discover it. (6). You can use Alexa to turn on/off or change the scenes of your lights whenever you want, by using just your voice. Mobile devices default to capitalizing the first letter of a word when typing in a field box. Download and install any software updates available for your devices. Disconnect your smart home device using the. You pick any phrase you want to use, and use that as the “if” in the Alexa channel at IFTTT for a new recipe. NEW: Alexa IFTTT Triggers As of November 12, 2015, there are now two official ways to integrate Alexa and SmartThings. Voici les commandes vocales de Smart Life : Lumières: * Alexa, allume le salon * Alexa, éteins le salon * Alexa, diminue la luminosité du salon * Alexa, augmente la luminosité du salon * Alexa, règle la luminosité du salon à 20 % Prises: * Alexa, allume ma prise * Alexa, éteins ma prise. If you are re-linking a Harmony device, select Welcome Back on the YOUR SETTINGS HAVE BEEN RESTORED page. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Détails de la Skill Skill Maison connectée. Upgraded to 13.2.3 and was able to add the plug successfully. we'll use this information to improve our online Help. Smart Life App Plugs. The first way is fast and simple, and can do any one thing that you can do in the official SmartThings IFTTT channel. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Also, make sure there's no blank space before or after the username. Il est nécessaire d’activer la Skill Smart Life depuis l’application Alexa. Your Smart Life app and Alexa app are now officially linked. Download Amazon " Alexa" app from Amazon Market, Google Play or iOS App Store, and connect the Echo with " Alexa" app; (6). Never got it and Alexa to work here in New Zealand. Then, re-enable your smart home device again. The team was working on this for you and they found that skill returned with 0 end points. Details. Alexa Not Discovering Nest. Recommended Answer Recommended Answers (1) F. Feb S. 10/11/18. Search the Alexa Skills directory for "TCP Smart"; (7). Wireless connection could have been lost. View purchased books & apps, Your Subscriptions Alexa Support responded to my issue by stating the following, “This email is regrading the ticket create for the Smart home device that Alexa was not able to discover. This will unlink it from the account. By using our Services or clicking I agree, you agree to our use of cookies. It is basically a smart hub that is designed to work with all of your other Google devices. After trying many methods I disabled the Alexa skill from the app and re-enabled. If your password doesn't start with a capital letter, make sure the mobile app doesn't accidentally capitalize it. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. If this is the only one, you may have other things going on with your network) Connect your Smart Life to hundreds of other services. Then you just pick from the dropdown options There's a few things you can do here to make your smart life easier. Please select what best describes the information: Thanks! Follow the on-screen instructions to update your Wi-Fi information. Smart Life app says wifi has to be 2.4ghz. Once unlinked, try enabling it again with Works with. Thanks, that actually seems to have solved it! From here, you'll be able to view devices by type and by groups. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. Here's how to fix it. Tap the menu on the Alexa app. EVERY Alexa-Compatible Smart Device will most likely glitch at some point in time. I then try to connect it to Alexa. Do you have to reset / re-add all the devices, as part of the app switch over?

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